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SSA OIG Scam Alert

September 21, 2026

Don’t Pay for Promises of Increased SSA Benefits

These scams usually begin with an unsolicited call, advertisement, letter,
text, or social-media message claiming someone can “boost,” “unlock,” or
“maximize” a person’s Social Security benefits for an upfront fee.

IMPORTANT: SSA will never ask you to pay a fee or provide personal
information in exchange for increasing your Social Security benefits.

How the Scam Works

You receive an offer appearing to be from SSA to boost your benefit amount.
The offer sounds legitimate, often asking you to verify the benefits you
receive. You may even be directed to an official-looking website or form.

These tactics are usually designed to collect personal information, bank
account details, or other personally identifiable information to activate
or process the increase.

The Problem

SSA does not offer to increase benefits in exchange for money. Benefit
amounts are calculated by law based on your earnings record and other
factors. They are not negotiated over the phone, and you never need to
claim the offer or pay processing or administrative fees.

Protect Yourself

  • SSA will never call to offer increased benefits in exchange for information or a fee from the claimant or beneficiary.
  • Go digital! Sign up for your personal my Social Security account at https://www.ssa.gov/myaccount/ to access your information, verify your earnings, manage benefits andrequests online, and monitor for unusual activity.
  • If you have questions about your benefits, hang up and call SSA directly
    at 1-800-772-1213.
  • Visit ssa.gov/scam to report Social Security-related scams and learn more.

Think you may have encountered this scam?

Report the Scam

Learn About More Scams

Visit OIG.SSA.gov for more updates.

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